Agile UX: incorporate usability into Agile development


The goal of Agile is to overall create faster, iterative and customer-centric software. Agile or Lean development methodology possesses a challenge to many organizations on its own. Enter user experience to the fast moving and delivery-driven Agile sprint and you add the additional challenge of how to incorporate usability and user feedback into the planning process.

What are the best ways to bring UX into a Lean or Agile process? How do you overcome "we don't have time for usability" in the Lean UX process? What is the role of the product owner in the development lifecycle? This seminar will introduce you to an in-the-trenches view of what works and what doesn't in terms of people, processes and team collaboration. Instead of focusing on the differences between Agile and User Centered Design or between Agile and Lean development approaches, we will discuss the the shared positive intentions and goals of each and how to tackle the most common challenges that teams we work with are facing. We will review 10 of the key usability questions regarding Agile and UX and discuss new approaches to incorporating Lean UX into your development and User Centered Design efforts.



  1. Implementing Agile and User Centered Design
  2. Methodology pluses and minuses
  3. How to incorporate usability into Agile processes
  4. Scaling a hybrid organization: half-waterfall; half-Agile; sprinkles of usability
  5. Top 10 Agile + Usability questions and answers
  6. Q & A

Who should attend:
IT and Project managers, product or program managers, anyone involved in the User Experience in an Agile or Agile leaning organization.


What You Get: 

What You Get:

  1. Unlimited Archive Access
  2. PDF Notes (PPT)
  3. Access to Trainer with any questions


Frank Spillers, MS (CEO, Founder & CXO)

Frank Spillers is a distinguished speaker, author, and internationally respected Senior UX practitioner and UX Master Trainer. He is a world expert in improving the design and user experience of products, services, and experiences across numerous industries and applications. A recognized leader in the field, Frank has successfully applied 22 years of advanced knowledge of UX and Human-Centered Design methodology in Fortune 500, non-profits, and corporate environments globally.

A recognized subject matter expert by the U.S. Department of Labor, Frank has developed new UX techniques for understanding user needs, assessing user experience, and conducting rapid design prototyping. Recently, he has contributed ground-breaking research on the impact of design and emotion. His current work has been profiled in leading industry publications including The Handbook of Task Analysis for Human-Computer Interaction, MarketingSherpa's Landing Page Handbook, and the book-- The Persona Lifecycle.

Before founding Experience Dynamics in 2001, Frank managed usability consulting for WebCriteria (now IBM Analytics) and worked with students of Dr. Donald Norman (the grandfather of Human-Centered Design) at Intuitive Design, a San Diego-based User-Centered Design consultancy. His current clients include Microsoft, Intel, IBM, Logitech, GE, Hewlett-Packard, KeyBank, Four Seasons, Chase,, and He has trained over 70,000 UX designers globally and continues to teach through his mentoring group:

Frank received his Master's in Cognitive Science (MS) from Birmingham University, UK in the user experience of virtual reality with an emphasis on collaborative virtual environments.

Email Frank

Who’s Attending our Training?

American Airlines
American Express
Blue Cross Blue Shield
Business Objects
Calvin Klein
Capital Group Companies
Capital One
Drexel University
EMC Corp
GE Healthcare
Geico Insurance
Hartford Insurance
Hilton Hotels
Hitachi Consulting
Home Depot
John Deere
Mentor Graphics
Providence Health System
Research In Motion
State Farm Insurance
State of Michigan
State of New York
Sun Microsystems
Tulalip Tribes
US Bank

Satisfaction Guarantee

We want you to be completely satisfied with our trainings and to be rewarded by each investment you make with us. Your satisfaction is ensured with our 365 day money back guarantee. If you are not completely happy with a training you purchase, you have the privilege of qualifying for a full refund, credit or replacement of the initial amount for a period of 365 days after the date of purchase.

Others Who Attend Say...

“The "hands-on" material was great. Frank provided us with tools to empower us regarding usability. I see myself using the information I learned on all future projects. Frank was very knowledgeable and was particularly tuned into interesting statistical data regarding banking usability issues.”
— KeyBank