May 10th 2016: (Chicago, IL) The BFMA, The Organization for Forms and Business Process Professionals annual conference kicks off this week... The BFMA / DOCUMENT Strategy Forum features a total of nine conference tracks; including Document Strategy, Technology, and Customer Engagment. Topics covered at the conference include: User Journey mapping, Customer Experience, Accessibility, Document usability, User Experience (UX Design) and mobile user experience.

Experience Dynamics will be presenting at two sessions: "Designing for Mobile User Experience" and "Cognitive Archaeology- digging deep into user needs".

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