Content Management System Usability

CMS usability lessons from recent work:
What should you know about retaining usability when transferring to a new Content Management System? What are some issues with content management systems? What are common mistakes for large organizations implementing a new CMS with regard to your user experience?

Topic:
Content Management System end-user experience, CMS usability tips

Format:
Archived web seminar

The promise of a Content Management Systems (CMS) is to give you more control of your web content. Many organizations will implement a CMS to benefit from the ability to create design templates. Consistency is the implied value to your design from a CMS adoption. But at what cost? How can you ensure that a high degree of usability and accessibility are included in your new design? How can you guarantee an effective user experience in the midst of the often overbearing consistency that a CMS enables? In this seminar we will explore the lessons learned from a recent CMS implementation by a large government organization. The session will focus on process and design template issues to incorporate in your new CMS.

Agenda

1. Trading consistency for poor usability with a CMS
2. Workflow or User Needs- Ensuring you don't miss user experience essentials
3. Case Study: How a large government organization implemented a CMS while ensuring usability and adhering to Section 508 accessibility guidelines
4. CMS usability checklist: Templating designs that don't "box you in"
5. Q & A

Who should attend:
Senior Marketing or, IT professionals, Project Managers, Web Strategists, Content folks, User Experience Leads

Cost: Free

Prerequisites:
Familiarity with usability is recommended.

About the Speaker:

Frank Spillers is a web and software usability expert and has been recognized by the U.S. Dept. of Labor as a subject matter expert. Frank holds a Masters of Science in Cognitive Science from Birmingham University (UK) and has ten years of practical experience with usability and user centered design techniques. He is a lead usability consultant with Experience Dynamics, a user centered design and usability consultancy based in Portland, Oregon USA. Frank has worked internationally with clients including Hewlett-Packard, Key Bank, Daimler-Chrysler, Intel, BankOne, IBM, Four Seasons, The Vanguard Group, Verizon and others.