15 Lessons from Emotion Design

Archived Usability Web Seminar

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Emotion Design: 
What is ‘emotion design’? How can you incorporate emotion into your product, website or application? How do Web 2.0 sites and apps do emotion design? What makes for a compelling and emotionally engaging experience?

Topic:
Emotion Design- 15 Lessons from Emotion Design

One of the major conclusions from the field of usability in the past five years is that usability is not enough. It’s not enough for a product or web site to be ease to use; instead products must be emotionally compelling, pleasurable and delightful. What lessons can you learn from Emotion Design? Attend this popular seminar from my 2004 trip to Design and Emotion in Ankara, Turkey to find out!

Updated: I’m just back from Design and Emotion 2008 held this year in Hong Kong. I’ll be infusing new insights from that conference into this seminar.

Agenda:

  1. What is Emotion Design?
  2. 15 Lessons from Emotion Design
  3. How is Emotion Design being used in product design and Web online strategy today?
  4. How Web 2.0 can add emotional design to your customer experience.
  5. Aspects of emotion design that help you differentiate.

Who should attend: 
Product or marketing managers; designers; anyone responsible for user experience issues.

Cost: Free

Prerequisites: None

About the Speaker:

Frank SpillerFrank Spillers is a web and software usability expert and has been recognized by the U.S. Dept. of Labor as a subject matter expert. Frank holds a Masters of Science in Cognitive Science from Birmingham University (UK) and has ten years of practical experience with usability and user centered design techniques. He is a lead usability consultant with Experience Dynamics, a user centered design and usability consultancy based in Portland, Oregon USA. Frank has worked internationally with clients including Hewlett-Packard, Key Bank, Daimler-Chrysler, Intel, BankOne, IBM, Four Seasons, The Vanguard Group, Verizon and others.

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